FAQ (Frequently Asked Questions)

WHAT IS IT?

The SmartBox digital video player debuted in 2008 and is a television device dedicated to allow users to watch programming transmitted from the Internet on their TVs without the need for a computer.

SmartBox partners with Internet streaming content providers to create channels that their users can enjoy.

WHAT CAN I DO WITH THE SMARTBOX, WHAT CAN I SEE, WHAT CAN I ENJOY?

The smartbox comes configured to be able to access applications to watch series, movies in English, subtitled, Spanish or Latin as well as a large list of channels of all the world (more than 2000)

WHAT IS THE PRICE?

It is a single payment depending on your location and this includes access to content such as Movies Series Payments by Event and Channels.

Click here to see it

HOW DOES IT WORK?

The Smartbox works with internet so the internet is required with a minimum speed of 10 mb and only works for a Television.

DOES THE SMARTBOX GIVE ME INTERNET?

No, the smartbox does not give you internet, you have to have it.

IS IT LEGAL?

It is 100% legal, since you are not downloading content, you are viewing it from the internet.

WHO INSTALLS IT?

It does not require special installation only connect to the light, your T.V., the internet and ready, it is installed.

WHAT GUARANTEE DOES THE EQUIPMENT HAVE?

The equipment has a 6-month warranty on manufacturing defects.

WHAT GUARANTEE OF CONTENT DO YOU HAVE?

The content, such as series and movies are always available on several servers, you only have to search the content.
The availability of channels does not depend on us, it depends solely and exclusively on the person / company that broadcasts the channel, which may stop showing for hours and even days.
We try to re-establish the channels and activate them as soon as possible.

IS IT PORTABLE?

If it is 100% portable, you can move it from one TV to another, from one house to another, from one city to another without any problem.

WHERE ARE YOU LOCATED?

We are located in Tijuana, B.C., where we ship to all of Mexico by DHL.

WHAT DOES THE PEOPLE WHO HAVE ACQUIRED THESE EQUIPMENT WITH US?

We invite you to see our references in the testimonials

HOW CAN I GET IT?

Directly in our online store clicking here where you can pay with your credit card, visa, mastercard, paypal, oxxo and 7eleven.

WHERE CAN I DOWNLOAD THE LATEST VERSION OF THE APP?

Download from here